Introduction
Welcome to Deck and Patio TuneUp (“we,” “us,” or “our”). The Deck and Patio TuneUp website https://deckandpatiotuneup.com/ (the “Site”) is owned and operated by Deck and Patio TuneUp, located at 311 Judges Rd, Suite 1-C Wilmington, NC 28405.
By accessing and using our Site and services, you agree to comply with these Terms & Conditions (“Terms”). These Terms govern your use of our website, appointment scheduling tools, phone and SMS communications, and all other interactions with Deck and Patio TuneUp. Please read them carefully.
SMS Messaging & Communication Consent
Deck and Patio TuneUp may use SMS/text messaging to communicate with you about appointment confirmations, updates, reminders, job status, and promotional offers.
- By providing your phone number and opting in, you consent to receive such communications. Message frequency may vary.
- You can opt out at any time by replying “STOP” to any of our messages. To re-subscribe, you may text back “SUBSCRIBE” or contact us.
- For help with messaging issues, reply “HELP” or call our office at (910) 742-1620.
- Standard message and data rates may apply. Contact your mobile provider for details.
- Carriers are not liable for delayed or undelivered messages.
For more about how we handle your information, please review our Privacy Policy.
Privacy & Data Collection
Your use of Deck and Patio TuneUp services is subject to our Privacy Policy, which explains how we collect, use, store, and protect your personal information. By using our Site or services, you agree to those practices.
Age Restrictions
Our services are not directed to individuals under 18. If you are under 18, you may use our services only with permission and supervision of a parent or legal guardian. We do not knowingly collect information from children under 13.
No Unlawful or Prohibited Use
You agree not to use our Site or services for any unlawful, harmful, or unauthorized purposes. This includes:
- Violating any applicable local, state, or federal laws
- Interfering with the Site’s functionality or security
- Using bots, scrapers, or automated systems without our consent
- Attempting to gain unauthorized access to our systems or data
Intellectual Property Rights
All content on the Site—including text, graphics, images, logos, and code—is the property of Deck and Patio TuneUpor its licensors. You may not use, copy, reproduce, or distribute any content from this Site without our express written permission.
Indemnification
You agree to indemnify, defend, and hold harmless Deck and Patio TuneUp, its owners, employees, contractors, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from your use of our Site, services, or violation of these Terms.
Arbitration & Dispute Resolution
If any dispute arises between you and Deck and Patio TuneUp regarding these Terms or our services, we will first attempt to resolve it informally. If a resolution cannot be reached, the dispute shall be settled through binding arbitration under the laws of the State of North Carolina.
- Arbitration will take place in City/County, State before a neutral arbitrator.
- Disputes will be handled on an individual basis; class actions are not permitted.
- The arbitrator’s decision will be final and enforceable in court.
Limitation of Liability
Deck and Patio TuneUp provides its services “as is” and “as available.” We do not guarantee that services will be error-free, uninterrupted, or completely secure.
To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from:
- Your use or inability to use our services
- Scheduling errors or communication delays
- Service inaccuracies or changes
Termination & Access Restrictions
We reserve the right to suspend or terminate your access to our services at any time, without notice, if we believe you have violated these Terms or engaged in unlawful conduct.
Changes to These Terms
We may revise these Terms & Conditions at any time. Updated versions will be posted on our Site with a new effective date. Continued use of the Site or services after changes are posted constitutes your acceptance of the new Terms.
Contact Us
Call us: (910) 742-1620